Xama Tech
Karbon integration user guide
Requesting identity documents and running AML checks on your Karbon clients is simple with our HUB integration to Karbon. The integration is quick, easy and free to set up. Here is an easy to follow instruction video to complete your own setup. Alternatively book a call with us and we’ll be happy to help you…
Read MoreEmail connection errors
Below are a list of errors you may receive when trying to establish a connection between your email account and the Xama Platform. Each error lists common causes for the error, and how to rectify the problem. Error: Connection failed. Insufficient access provided. Common reasons for this: When authorising your Gmail account, a box was…
Read MoreAML checks – REFER result explained
How does an AML check work? The input details for an AML check are matched against various UK databases and return a PASS when a match of that person’s details can be found to those databases. Anything like a recent move, someone submitting their work rather than home address, or a nickname used instead of…
Read MoreUse of email connections
Why do we ask you to connect your email account? In order to use the Xama Platform you are required to connect an email account. This email account connection is only used to send emails. There are 2 types of emails that will be triggered by the Xama Platform, both sent from the email account…
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