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It can sometimes be a daunting process to get your AML records and processes up to date. Whether that is for an upcoming inspection or a routine review of how you manage AML compliance within your business. This practical, 11 step guide, will help you to take a systematic approach towards: Getting all your existing…

When running an AML check, a passport number can improve the PASS rate that is achieved. The required number is commonly referred to as an MRZ (machine readable zone) number and is the 44 character line shown at the bottom of a passport, including any chevrons. We do not restrict this field, so you can…

Requesting identity documents and running AML checks on your Karbon clients is simple with our HUB integration to Karbon. The integration is quick, easy and free to set up. Here is an easy to follow instruction video to complete your own setup. Alternatively book a call with us and we’ll be happy to help you…

Requesting identity documents and running AML checks within your Xama platform using HUB is quick and simple. HUB allows you to create clients, send onboarding requests and run AML checks from within your Xama platform account. The document below describes the functionality available within HUB. Here is an easy to follow introduction video.

Below are a list of errors you may receive when trying to establish a connection between your email account and the Xama Platform. Each error lists common causes for the error, and how to rectify the problem. Error: Connection failed. Insufficient access provided. Common reasons for this: When authorising your Gmail account, a box was…

How does an AML check work? The input details for an AML check are matched against various UK databases and return a PASS when a match of that person’s details can be found to those databases. Anything like a recent move, someone submitting their work rather than home address, or a nickname used instead of…

Why do we ask you to connect your email account? In order to use the Xama Platform you are required to connect an email account. This email account connection is only used to send emails. There are 2 types of emails that will be triggered by the Xama Platform, both sent from the email account…

Requesting identity documents and running AML checks on your Pixie contacts are simple with our integration to Pixie. The integration is quick, easy and free to set up. Here is an easy to follow instruction video to complete your own setup. Alternatively book a call with us and we will be happy to help you…